Tenant Relation Manager

Job Purposes

Key Roles and Responsibilities

Job Description:

• Liaise with tenants to assume daily point of contact for retailer relationship management
• Build and maintain closer relationship between tenants and tenant relation team to ensure effective relation and support business goals
• Provide important information to the tenants on all operational matters to align with standards of products and services, and support business operations effectively
• Provide advice to tenants on relevant topics such as shop concept, image, merchandise, selling strategies and services to ensure and support effective operations and create alignment
• Analyze tenant satisfaction surveys to improve operations and identify ways to support tenants appropriately
• Perform other responsibilities as assigned

Qualifications

Qualifications:

• Bachelor’s Degree in related field
• Minimum of 5 years of responsible experience
• Have understanding in business administration and property management
• Have good communication skills
• Have good human relations
• Have good computer skills
• Be able to coordinate
• Experience in Jewelry industry is a plus

Additional Information