E-Commerce B&M Manager(Non Perishable)_Tops Online

Job Purposes

Implement marketing directions and policies to monitor and develop online marketing plans and operations, including creating contents and image of websites, managing online sales of the brand, and generating sales via online channels, to satisfy specific customers and achieve sales target

Key Roles and Responsibilities

• Develop e-commerce strategy to improve website performance and satisfy customers effectively
• Implement directions and policies of marketing to manage e-commerce channels including item set up process, product category pages, product imagery, and relevant contents on organizational sites to ensure products for sales and support gross sales
• Manage and examine analysis and research for category performance, key trends, and target group to expand current online customer purchasing opportunities to support business operations
• Build and manage customer base through compelling messaging and visual merchandising to support business gross sales
• Manage feedbacks from customers to improve and enhance productivity of sales channel including websites and other digital media, and satisfy customers effectively
• Coordinate with relevant functions including marketing, product and supply chain to ensure product delivery and category performance quickly and efficiently
• Develop competitive pricing for customers to support e-commerce gross sales
• Monitor making summary report of e-commerce operations to propose to the direct supervisor and improve performance

Qualifications

• Bachelor’s degree in related field
• Minimum of 3-5 years’ experience in related field and 1-3 years of team management
• Have strong communication skills
• Have strong negotiation and persuasion skills
• Have analytical, problem-solving, and critical thinking skills
• Be very detailed-oriented

Additional Information