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Business Process Improvement Manager

Job Function: 
Work Location:  Silom Tower
Company:  Audit
Job Purposes

Manage and implement policy and direction development for business process improvement in terms of inspiring, building, and developing best practice of organization, including providing improvement advice, to ensure efficiency and productivity of business operations, aligning with organization’s goals and objectives

Key Roles and Responsibilities
  • Lead and implement directions for business process improvement, including reengineering business process, to maximize profitable operations
  • Oversee analysis, development, and implementation of the current and new business processes and practices to use to improve business operations and processes
  • Provide advice and recommendations on areas of improvement, key business process risks and issues that impact business operations to support in term of solutions
  • Participate in identifying and creating methodology to rectify performance issues and drive operational excellence, to ensure business processes meet defined objectives
  • Coordinate with senior management and related functions to deliver service excellent and assess operational performance
  • Monitor making summary reports of overall business process improvement to propose and improve performance of staffs and supervisors
  • Take care and advise subordinates to ensure effective performance and promotion preparation
  • Bachelor’s degree in related field
  • Minimum of 3-5 years’ experience in related field and 1-3 years of team management
  • Have strong analytical, numerical, and financial skills
  • Have strong communications – verbal and writing
  • Be able to coordinate and work as a team
  • Be creative and initiative  
Additional Information
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