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Business Operation Division Manager (BOSE)

Job Function:  Buying and Merchandising
Work Location:  Jewelry Trade Center
Company:  PWB

Job Purposes

- Manage sales support activities and coordination between Sales and various functions (i.e. supply chain, logistics, order management, trade compliance, service etc.)  and third party service providers.

- Set up the store operation long term strategy, monitor the daily operation of the entire store network in a profitable way with the constant will to improve the customer experience.   

- Enabler of distributor and dealer CRM and reporting in Thailand

Key Roles and Responsibilities

1. Coordinate value add activities with support functions such as supply chain, order management, trade compliance, legal, product and customer service, etc. 

  • Order Planning Coordinate order forecast with sales team
  • Place monthly order
  • Follow up shipping schedule and coordinate with shipping team
  • New product launch preparation : Gather information about New Products and create a product sheet for resellers and promoters
  • Coordinate with Service Center for any ad hoc issue 
  • Coordinate with Warehouse 

2. Responsible for the sales operational set-up of new customers and channels

  • Set-up New Store : Design Planogram, coordinate with contractor for design, material used, Do the set-up of POSM and demo units
  • Coordinate with Sales Activation Manager to ensure the promoters have the right information about products, promotions
  • Closely monitor low productive stores to increase the overall brand profitability
  • Make sure the operational excellence standards are well implemented in stores (VM, planograms, etc.)
  • Promote and develop the new selling channels (chat & shop, store lives)


  • Bachelor’s Degree or Master’s Degree in related field
  • Minimum of 5 years’ experience in related field
  • Proven experience in coordination with internal and external parties
  • Solid experience in store expansion and management
  • Have knowledge in retail business or business administration
  • Have good personality
  • Have service mind and good manners
  • Have communication skills

Additional Information

Connect to khun Witchupong  


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