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Product Manager/ Solution Consultant

Job Function:  Information Technology
Work Location:  Chidlom Tower
Company:  CFR

Job Purposes

Control IT solution and E-commerce as the development of web-based platform, including providing recommendations about IT solution, in order to provide IT support to satisfy customer needs and support organization's business effectively, aligning with goals, objectives, and policies

Key Roles and Responsibilities

  • Control and manage data analysis and interpretation, including data accumulation, management, and delivery, for the organization to support the business operations aligning with organization's goals and objectives
  • Monitoring scheduled batch process and data interface error.
  • Take care and advise subordinates to ensure effective product and promotion preparation to platform.
  • Responding to the incident and troubleshooting application issues.
  • Investigate and solve daily operation issue or problem and monitor system resources.
  • Prepare manual document for service monitoring, root cause analysis and troubleshooting guide.
  • Analyze service impacts and coordinate with other parties whenever facing issues or problems.
  • Work as a team to investigate issues and problems with IT solution and development team.
  • Keep up to date with new knowledge and technology to apply in own department to improve and enhance productivity in work.

Qualifications

  • Bachelor’s degree in information technology/ Computer science/ Data Science or a related field.
  • Minimum of 3-7 years' experience in related field and 0-3 years of team management
  • Good understanding in data management and analysis
  • Analytic and multi-tasking skill
  • Strong computer skills especially in MS Excel and Access, Database, SQL, Tableau, Power BI
  • Experience in e-commerce platform (Magento ,Shoptify ETC.)
  • Good English communication skills

Additional Information

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