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Business Analyst

Job Function: 
Work Location:  Silom Tower
Company:  RIS
Job Purposes

Manage and implement policy and direction development for the operations of IT solution and application, including providing recommendations about IT solution and application, in order to provide IT support to satisfy customer needs and support organization’s business operations effectively, aligning with goals, objectives, and policies

Key Roles and Responsibilities
  • Monitor and manage overall operations of IT solution and application to support organizational operations and satisfy customer needs effectively
  • Participate in analyzing data to set up annual budget and directions of IT solution and application operations to provide mutual understanding throughout the organization
  • Monitor providing advice and analyzing customer needs, to ensure effective IT operations for the organization
  • Coordinate with related functions, customer service, and quality analysts to create mutual understanding on expectations, processes, standards, and solutions in IT operations
  • Participate in planning, and manage the assessment and improvement within the department
  • Control making summary reports of overall IT solution and application to propose to the supervisor
  • Provide coaching and recommendations to subordinates to improve skills in work
  • Keep up to date with new knowledge and technology to apply in own department to improve and enhance productivity in work
  • Take care and advise subordinates to ensure effective performance and promotion preparation
  • Bachelor’s degree in related field
  • Minimum of 3-5 years’ experience in related field and 1-3 years of team management
  • Understand software and application development and management
  • Have skill in management
  • Have good computer skills especially in specific programs
  • Have Thai and English communication skills
  • Be able to coordinate
  • Be creative
Additional Information

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