Tenant Relation Team Leader 3

Job Purposes

ตำแหน่งที่เปิดรับของแผนก Tenant & Retail Business Partnership:

1.งานบริหารพื้นที่เช่า (Tenant Business Partner) 

   - ระดับ Manager และ Team Leader

2.งานขายพื้นที่ค้าปลีก (Retail Sales)

   - ระดับ Team Leader

Key Roles and Responsibilities

• Bachelor’s degree or higher in Business Administration, Economics, Marketing or related fields
• Minimum 2 years’ working experience in Tenant Service, Retail Service and Retail Sales from Commercial Retail industries
• Experience working in Shopping Center/ Retail business is a must
• Proven track record of consistent success in sales performance and customer satisfaction
• Ability to work well under pressure and communicate effectively with a diverse tenant population in difficult situations
• Strong communication, interpersonal and negotiation skills
• Good command of both written and spoken English and computer literacy

Qualifications

• Responsible for managing all tenant service aspects related to the quality of services given to tenant partners; monitor service standards, tenant complaints and reports
• Manage and negotiate all the terms of the tenant agreement, tenant application process and renewals with tenant partners in shopping center
• Ensure tenant satisfaction and quality by developing and maintaining effective relationships with tenants partners in order to determine individual needs, resolve issues and concerns
• Ensures the provision of a safe and secure environment for all tenant partners
• Identify issues and concerns and provide appropriate correspondence as required
• Build and maintain effective relationships with internal department and tenant partners

Additional Information