Store Manager Team Leader 3

Job Purposes

Provide support to set up plans, policies, and directions for overall operations in store, including store gross sales, operating cost, and employee management to satisfy customers, aligning with organization’s policies, goals, and rules

Key Roles and Responsibilities

• Responsible for overall Community Mall (Marketplace Pattaya) operation activities to serve customers' needs and achieve the Company’s targets.

• Oversee performance and daily operations of the community mall to ensure smooth operations, profitability, and high levels of customer experience and satisfaction.

• Ensure safe and efficient operations and preparedness for any emergency situation in accordance with company regulations and guidelines.

• Supervise and coordinate outsourced service providers, including technicians, housekeeping, and security personnel, to ensure service quality standards and operational effectiveness are consistently met.

• Lead and guide the team to create successful activities that increase customer footfall and deliver excellent service while maintaining strong relationships with anchors and tenants.

Qualifications

• Bachelor’s degree or higher in Business Administration, Marketing, or related field

• Minimum 5 years experiences in property management and operations from the commercial retail industry

• Proven working experience in mall/ store operations is a plus

• Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues

• Strong leadership, communication, and organizational skills and the ability to work independently and in the best interests of the business

• Open for Work Relocation

Additional Information