Sales Coordinator (GO! Hotel สุวรรณภูมิ) )

Responsibilities:

• Assist the sales team with administrative tasks, including preparing presentations, proposals, and contracts.

• Coordinate and manage sales inquiries, leads, and customer requests.

• Maintain and update sales databases and CRM systems to ensure accuracy.

• Handle customer inquiries, complaints, and feedback to maintain high guest satisfaction.

• Coordinate with internal departments (Front Office, Reservations, Housekeeping, F&B) for seamless service delivery.

• Prepare and analyze regular sales reports to track performance against targets.

• Monitor market trends and competitor activities to identify new business opportunities.

• Collaborate with the marketing team on promotional materials and campaigns.

• Manage sales documents, contracts, and records with confidentiality.

• Perform routine office tasks such as scheduling meetings, managing calendars, and processing invoices.

Qualifications:

• Bachelor’s degree in Business Administration, Hospitality Management, or related field.

• Strong command of English (spoken and written).

• Excellent interpersonal and communication skills with a customer-focused mindset.

• Proficiency in MS Office and CRM systems (preferred).

• Detail-oriented, organized, and able to manage multiple tasks effectively.

• Ability to work independently as well as collaboratively in a team environment.

• Prior experience in hospitality sales or administrative support is an advantage.