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Customer Service Professional 1

Business Unit:  CPN
Company:  Central Pattana Plc.
Job Function:  Customer Services
Work Location:  Central Pattana Chaengwattana

1. รับเรื่องร้องเรียนจากลูกค้า

2. ทำรายงานต่าง ๆ 

3. รับเคสของลูกค้า

4. งานต่าง ๆ ที่ไห้รับมอบหมาย

Job Purposes

Provide service, and build relationship with customers in branch following the standard to satisfy customers

Key Roles and Responsibilities

  • Provide service, advice, and problem solving for customers in branch to satisfy customers
  • Coordinate with internal and external branch to provide customer service effectively
  • Perform along with department operations, such as payment service and gift card distribution to satisfy customer needs
  • Keep up to date with information about sales promotion to provide information to customers accurately
  • Maintain equipment and facilities around customer service counter to be in good condition and ready for use

Qualifications

  • Bachelor’s Degree in related field
  • Minimum of 0-3 years of responsible experience in related field
  • Have English communication skills
  • Have good personality and dress politely
  • Be responsible and patient
  • Have communications skills
  • Be clever and able to solve problems immediately
  • Have service mind and good human relations

Additional Information

1. รับเรื่องร้องเรียนจากลูกค้า

2. ทำรายงานต่าง ๆ 

3. รับเคสของลูกค้า

4. งานต่าง ๆ ที่ไห้รับมอบหมาย

Apply now »